To begin, I currently own four network scanners: Now, with the preface out-of-the-way, allow me to begin providing a brief overview of my current hardware configuration. Conversely, as a result of this objective, I have incorporated a number of screenshots into this article (since a picture is typically worth a 1000 words) and I would like to briefly mention that these screenshots are being presented (within this article) under the fair use doctrine since their inclusion is strictly educational. Second, given the diverse occurrence of this particular problem (since scanners are practically a household item), I attempted to make this article as broad as possible in order to make it more palatable to an assortment of technical backgrounds. Likewise, there are also a number of other creative (error message) scenarios generally revolving around the notion that some type of communication problem exist between a computer and the scanner.Ĭonversely, while I might touch upon some of these scenarios within my solution (and hopefully my solution can resolve your particular variation of this problem) however, given that this problem is extremely vague in nature, I can make no guarantees that my solution will resolve your particular variant of this error.įurthermore, if your scanner utilizes a USB or serial connection, I can definitely say that my solution will not resolve your problem however, (under such circumstances) I highly recommend that you examine the list provided above, prior to searching the web again, since the majority of USB related problems are cable or Windows service related (at least based upon my research while solving my particular problem). A computer with improperly or incorrectly installed scanner drivers can produce this error message.A Windows computer that has certain scanner related services disabled can produce this message. A scanner with a bad or damaged USB cable (if applicable) can produce this error message.A scanner not connected via Ethernet or Wi-fi (if applicable) to a local area network (LAN) can produce this error message.A scanner not connected via Universal Serial Bus (USB) (if applicable) to a computer can produce this error message.A scanner without power can produce this error message. Before I begin discussing my solution to this particular problem, allow me to provide a brief disclaimer:įirst, it is important to recognize that this particular error message is inherently (if not intentionally) generic by design and the number of problems that can ultimately produce this particular error is extremely vast.
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